/*
 * FieldCore / GE Vernova — Página de asistencia técnica
 * Version 1.1 | 09-11-2026
 *
 * ALCANCE: solo body.fc-support (soporte.tpl).
 * FUENTE ÚNICA DEL TEMA: assets/css/fieldcore-theme.css.
 * Modifique allí --fc-primary, --fc-footer, --fc-background, etc.
 * Los var(..., valor) permiten una vista legible incluso si falta el CSS compartido.
 *
 * No cambiar aquí la integración Zammad/ALTCHA ni los identificadores de formulario.
 */

/* 1. Diseño base y accesibilidad */
body.fc-support {
  margin: 0;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  background: var(--fc-background, #f5f8f7);
  color: var(--fc-body, #384e55);
  font: 400 15px/1.6 'Montserrat', -apple-system, BlinkMacSystemFont,
    'Segoe UI', Arial, sans-serif;
  -webkit-font-smoothing: antialiased;
}
.fc-support *,
.fc-support *::before,
.fc-support *::after { box-sizing: border-box; }
.fc-support a { color: var(--fc-primary, #005e60); }
.fc-support :is(a, button, input, textarea, select):focus-visible {
  outline: 3px solid var(--fc-primary, #005e60);
  outline-offset: 3px;
}
.fc-support .contenedor {
  width: 100%;
  max-width: 1170px;
  margin-inline: auto;
  padding-inline: 20px;
}
.fc-support .saltar {
  position: absolute;
  top: -100px;
  left: 12px;
  z-index: 200;
  padding: 11px 16px;
  background: #fff;
  border: 1px solid var(--fc-border, #dbe8e5);
  border-radius: 7px;
  font-weight: 700;
}
.fc-support .saltar:focus { top: 12px; }

/* 2. Cabecera corporativa: mismas variables que la votación */
.fc-support .cabecera-soporte {
  background: var(--fc-paper, #fff);
  border-bottom: 1px solid var(--fc-border, #dbe8e5);
  box-shadow: 0 3px 16px rgba(8, 58, 60, .04);
}
.fc-support .cabecera-interior {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  min-height: var(--fc-navigation-height, 86px);
}
.fc-support .logo-enlace { display: inline-flex; align-items: center; flex: 0 1 auto; min-width: 0; }
.fc-support .logo-enlace img {
  display: block;
  width: var(--fc-logo-width, 218px);
  max-width: 100%;
  max-height: var(--fc-logo-max-height, 50px);
  height: auto;
  object-fit: contain;
}
.fc-support .volver {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  flex: 0 0 auto;
  color: var(--fc-heading, #163b3e);
  font-size: 13px;
  font-weight: 700;
  text-align: right;
  text-decoration: none;
}
.fc-support .volver:hover { color: var(--fc-primary, #005e60); text-decoration: underline; }

/* 3. Presentación y tarjeta del formulario */
.fc-support .contenido-soporte {
  flex: 1;
  padding-block: clamp(30px, 4vw, 48px) 48px;
}
.fc-support .introduccion {
  max-width: 720px;
  margin: 0 auto 27px;
  text-align: center;
}
.fc-support .etiqueta {
  color: var(--fc-primary, #005e60);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .12em;
  text-transform: uppercase;
}
.fc-support .introduccion h1 {
  margin: 10px 0 14px;
  color: var(--fc-heading, #163b3e);
  font-size: clamp(26px, 3.4vw, 34px);
  font-weight: 700;
  letter-spacing: -.025em;
  line-height: 1.25;
}
.fc-support .introduccion p { margin: 0; font-size: 15px; line-height: 1.7; }
.fc-support .tarjeta-soporte {
  width: 100%;
  max-width: 700px;
  margin: 0 auto;
  padding: clamp(22px, 4vw, 36px);
  background: var(--fc-paper, #fff);
  border: 1px solid var(--fc-border, #dbe8e5);
  border-radius: var(--fc-card-radius, 14px);
  box-shadow: var(--fc-shadow, 0 12px 36px rgba(8,58,60,.06));
}
.fc-support .aviso-seguridad {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  margin-bottom: 24px;
  padding: 15px 17px;
  border-left: 3px solid var(--fc-primary, #005e60);
  border-radius: 0 7px 7px 0;
  background: var(--fc-primary-soft, #edf7f5);
  color: var(--fc-heading, #163b3e);
  font-size: 12px;
  line-height: 1.7;
}
.fc-support .aviso-seguridad i {
  flex: 0 0 auto;
  margin-top: 2px;
  color: var(--fc-primary, #005e60);
  font-size: 17px;
}

/* 4. Formulario que inyecta Zammad: cambiar solo apariencia, no funcionamiento */
.fc-support #zammad-feedback-form { width: 100%; min-width: 0; }
.fc-support #zammad-feedback-form .zammad-form {
  width: 100%;
  color: var(--fc-body, #384e55);
  font-family: inherit;
}
.fc-support #zammad-feedback-form .zammad-form :is(h1, h2) {
  margin: 0 0 19px;
  color: var(--fc-heading, #163b3e);
  font-size: 20px;
  font-weight: 700;
  line-height: 1.4;
}
.fc-support #zammad-feedback-form .zammad-form label {
  display: block;
  margin-bottom: 7px;
  color: var(--fc-heading, #163b3e);
  font-size: 13px;
  font-weight: 700;
}
.fc-support #zammad-feedback-form .zammad-form-control {
  display: block;
  width: 100%;
  min-height: 45px;
  padding: 11px 12px;
  border: 1px solid #c6d9d5;
  border-radius: 7px;
  background: #fff;
  box-shadow: none;
  color: var(--fc-heading, #163b3e);
  font: inherit;
  font-size: 15px;
}
.fc-support #zammad-feedback-form textarea.zammad-form-control {
  min-height: 130px;
  resize: vertical;
}
.fc-support #zammad-feedback-form .zammad-form-control:focus {
  border-color: var(--fc-primary, #005e60);
  outline: none;
  box-shadow: 0 0 0 3px rgba(0,94,96,.13);
}
.fc-support #zammad-feedback-form .zammad-form :is(button, input[type="submit"]) {
  min-height: 46px;
  padding: 11px 24px;
  border: 1px solid var(--fc-primary, #005e60);
  border-radius: 7px;
  background: var(--fc-primary, #005e60);
  box-shadow: none;
  color: #fff;
  font: inherit;
  font-size: 14px;
  font-weight: 700;
  cursor: pointer;
  transition: background-color .15s ease, border-color .15s ease;
}
.fc-support #zammad-feedback-form .zammad-form :is(button, input[type="submit"]):hover {
  background: var(--fc-primary-hover, #00494b);
  border-color: var(--fc-primary-hover, #00494b);
}
.fc-support #zammad-feedback-form .zammad-form :is(button, input[type="submit"]):disabled {
  opacity: .63;
  cursor: not-allowed;
}
.fc-support #zammad-feedback-form .zammad-form-captcha { max-width: 100%; margin-block: 20px; }
.fc-support #zammad-feedback-form altcha-widget { display: block; max-width: 100%; }
.fc-support #zammad-feedback-form .zammad-form-thankyou {
  color: var(--fc-primary, #005e60);
  font-weight: 700;
  line-height: 1.7;
}
.fc-support .aviso-error {
  padding: 14px 16px;
  border: 1px solid #eac9cc;
  border-radius: 8px;
  background: #fff1f1;
  color: #882f35;
  font-size: 14px;
}
.fc-support .aviso-error[hidden] { display: none !important; }
.fc-support .pie-formulario {
  max-width: 700px;
  margin: 18px auto 0;
  color: var(--fc-muted, #62777d);
  font-size: 12px;
  line-height: 1.7;
  text-align: center;
}

/* 5. Contacto: misma franja institucional del resto de las páginas */
.fc-support .contacto-soporte {
  padding: 28px 0 30px;
  background: var(--fc-footer, #073e40);
  color: #f5fcfa;
  text-align: center;
}
.fc-support .contacto-soporte h2 {
  margin: 0 0 13px;
  font-size: 15px;
  font-weight: 700;
}
.fc-support .contacto-enlaces {
  display: flex;
  align-items: center;
  justify-content: center;
  flex-wrap: wrap;
  gap: 10px 28px;
}
.fc-support .contacto-enlaces a {
  color: #f0fcfa;
  font-size: 13px;
  font-weight: 700;
  text-decoration: underline;
  text-underline-offset: 3px;
  overflow-wrap: anywhere;
}
.fc-support .contacto-enlaces a:hover { color: #fff; }
.fc-support .contacto-soporte p {
  margin: 16px 0 0;
  color: #d4e6e3;
  font-size: 12px;
}

/* 6. Adaptación móvil y respeto a las preferencias del usuario */
@media (max-width: 640px) {
  .fc-support .contenedor { padding-inline: 16px; }
  .fc-support .cabecera-interior { min-height: var(--fc-navigation-height, 72px); gap: 10px; }
  .fc-support .logo-enlace img { max-width: min(43vw, 176px); }
  .fc-support .volver { max-width: 135px; font-size: 12px; line-height: 1.35; }
  .fc-support .contenido-soporte { padding-block: 30px 36px; }
  .fc-support .introduccion { margin-bottom: 22px; }
  .fc-support .introduccion p { font-size: 14px; }
  .fc-support .tarjeta-soporte { padding: 22px 18px 24px; border-radius: 11px; }
  .fc-support .aviso-seguridad { padding: 13px 14px; }
  .fc-support .contacto-enlaces { flex-direction: column; gap: 12px; }
  .fc-support #zammad-feedback-form .zammad-form :is(button, input[type="submit"]) {
    width: 100%;
  }
}
@media (prefers-reduced-motion: reduce) {
  .fc-support #zammad-feedback-form .zammad-form :is(button, input[type="submit"]) {
    transition: none;
  }
}